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Inbound Marketing for Associations and Non-profits

Posted February 26, 2013

The word marketing is usually associated with profit generating tactics; however, inbound marketing is focused on organic growth and can and should be used by associations and non-profits. The goal is to attract people to your cause or organization based on the relevance of the information you are offering your desired audience, where as outbound marketing consists of communicating to a mass audience and hoping something sticks.

As the Internet and access points continues to expand, so too does the average consumer’s aversion to traditional marketing. With products such as satellite radio and DVR making offline efforts easier to ignore, consumers no longer have to tolerate "interruption" marketing tactics. Consumers now rely on the Internet to do their research on products and services; they actively seek out products and services that they need, rather than passively interact with products outbound marketing platforms point them to.

It is imperative to develop an inbound marketing process that will capitalize on these new trends in consumer behavior. An effective inbound marketing process will provide you with a cheaper, more efficient, and more compelling way to grow traffic, generate leads, convert leads and analyze data in a way that guarantees repeatable, continuous success.

Inbound marketing is made up of many pieces. To truly succeed online, businesses need to have a comprehensive strategy including all the pieces such as:

· Blogging

· Social media engagement

· Search engine optimization (SEO)

· Landing pages

· Email marketing

· Video marketing

· Strategic website design.

an effective marketing website should be generating leads on a consistent basis, and second,if a site does in fact generate leads, the rate at which leads are generated should be improving each month. With that said, a good website allows for almost total trackability, which means most campaigns are instantly measurable. This allows for easy replication of success and fast learning from mistakes.

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Inbound Marketing and Social Media

Posted By Meghann Kinshella | October 29, 2013

Inbound Marketing: Social Media All Grown Up

With nearly two billion users world wide, the social media network is not just for teens and those with avid social lives. Clever inbound marketers have picked up on this gold mine of potential customers, and are using social networks like Facebook and Twitter to their advantage. In 2007, Facebook boasted a whopping 100,000 business pages in its social network. Marketing on Facebook wasn't a necessity for lead generation. This year, Facebook's Director of Small Business, Dan Levy, announced Facebook's recent milestone of having 15 million business pages. In 2006 we had the emergence of Twitter, bringing the social network and real-time information closer together. Twitter now has over 200 million active users posting about 4 million tweets per day. With these numbers constantly rising, why wouldn't marketers want in on this easy, effective strategy for increasing demographics? Businesses have the potential of using networks like Twitter for marketing, funneling leads and customer service, not just advertisement.

We know we can use social media for extending our customer basis, but why should we? Some call it the end of civilization as a whole, but the social media path is the direction business is headed. Customers have more consumer information readily available to them, and we want to be in the forefront of their inquiries. We can do this by staying current with social media and expanding the way we network to get new leads. As soon as I post this blog you can bet your bottom dollar that there will be links to my blog on inbound marketing on all of our Contensive social media pages, and if all goes to plan, this will aid us in generating new leads. This is the coming of age for social media, so why not use it to our advantage instead of the more traditional approach to marketing.

Meghann Kinshella

10/29/13


 

   Sources:

                        "Twitter Taking Business To New Heights"; Meghan Lison; http://www.cnbc.com/id/100940209

                        "Social Networking Reaches Nearly One In Four Around the World";             http://www.emarketer.com/Article/Social-Networking-Reaches-Nearly-One-Four-Around-World/1009976

                        "The Ultimate History Of Facebook"; Daniel Zeevi; http://socialmediatoday.com/daniel-zeevi/1251026/ultimate-history-facebook-infographic

                        "Facebook: 15 Million Businesses, Companies, And Organizations Now Have A Facebook Page"; John Koetsier; http://venturebeat.com/2013/03/05/facebook-15-million-businesses-companies-and-organizations-now-have-a-facebook-page/

                        "Social Media Cake"; http://www.flickr.com/photos/loveyourcake/with/7323348150/

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4 Simple Ways To Improve Customer Service

Posted By Meghann Kinshella | December 19, 2013

As a marketer, you are probably constantly thinking of innovative and new ways to advertise your product or service. You probably spend hours trying to get into the mind of the “customer” and what it is they want. We’ve all seen the Progressive commercials where Flo is manning the imaginary Progressive retail store. Each ad displays a new story of a customer in the store, while Flo uses her superb selling skills to figure out the specific needs of the customer. Everyone always leaves happy and everyone loves Flo! Wouldn’t that be fantastic to have a chance to sit with your customers face to face and figure out exactly what they want? For most businesses today, that simply is not feasible. At least not in the physical sense. We can, however, be there for our customers virtually with some quick, easy guidelines.

1. SEO:Search engine optimization is the process of affecting the visibility of your website in a search engine’s natural (unpaid) reach.

We have some really great articles on SEO, here is the most recent from Contensive News: http://www.contensive.com/Top-5-Benefits-of-SEO

2. SEM: Search Engine Marketing is marketing via search engines. For example, pay per click advertising. (This is when you post an ad that relates to the users search engine query. Each time a user clicks your ad, an amount is charged to your business.)

Here is some information on SEM and how it differs from SEO: http://www.websearchsocial.com/seo-vs-sem-whats-the-difference-why-does-it-matter-and-how-the-heck-do-you-do-them-both/

3.Real-time Assistance: Twitter allows for real time social media posts. Smart marketers have realized that reading and responding to clients on Twitter can actually be faster than going through email or support.

Virgin Atlantic uses Twitter to assist its customers, even while they are 20,000 feet above the ground: http://mashable.com/2011/11/15/virgin-atlantic-flight-status-bot-twitter/

4. Blogging and Social Media: Blogging and social media currently encompass a large percentage of marketing. Facebook and Google+ are among several social media sites that offer another avenue of branching out to clients.

Check out my past blog on inbound marketing and social media: http://www.contensive.com/Inbound-Marketing-and-Social-Media

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5 Signs You Need A New Website

Posted January 29, 2014

1. It is old. If your website hasn't been updated in a few years, chances are, you need one. The copyright at the bottom of the webpage should be the same as the present year. If you’re website is really, really old, then it may not even work in some of the newer browsers.
  2. Your website is cluttered. Your site, especially your homepage, should be neat and easy to navigate. Learn where and how to place your content so that your customer finds your content easily accessible and can enter the funnel of inbound marketing. 
3. The site is not optimized for mobile. With more and more smartphone users every day and an “on the go” lifestyle, it is unavoidable to go without a mobile site. As of July last year, more than 50 % of businesses had mobile websites and that number is steadily increasing. 
4. There are no social media links! Your Facebook or Twitter page won’t be nearly as effective if you have no links to them whatsoever in your site. Social media is now the key to inbound marketing, it is very important to post links to your website on your various social media pages, and also just as important to set up links to these pages on your site.
5. Your competitor’s site is much, much better...and cooler. You don’t want them to look more advanced, professional or better off than you are. If your top competitors have phenomenal websites that make the customers ooh and aaah, you might want to rethink your website strategy.
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Get Your Inbound Marketing Organized

Posted February 07, 2014

There are many components to an effective inbound marketing strategy. With SEO, blogging, social media, and even pay per click advertising, it can be a lot to get organized. Also, if not handled properly, it becomes very easy for any of these equally important components to fall through the cracks.

Instead of Inbound Marketing giving you that extra headache and making your life more complicated, why not make it easy on yourself? Its all about planning. There are several project management tools available that have proven to be highly effective. Contensive uses Intervals, which is an online project management program allowing you access from any location. As a project manager myself, I use Intervals multiple times per day, and do not know what I would do without it.

If your business does not have the budget for a project management program, Google Calendar is highly useful, easy to organize, you can share it with multiple co-workers and best of all, it is free! A tool like this is so helpful when everyone can look at and access the inbound marketing goals and deadlines. With a strategy laid out and organized on the table, inbound marketing can become an easily manageable system.

Hubspot is also a great online tool for inbound marketing organization. They offer many free and paid articles, videos and webinars. They even offer a blog posting calendar template to help organize your blog posting schedule.

Don’t let inbound marketing overwhelm you, organization is the key to success in many things. Instead, go easy on yourself, get organized, plan ahead and soon you will see your inbound marketing campaign as a well oiled marketing machine, and not a chaotic mess.

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