- Verify the installation of Windows 2008/2003/2000 with the latest MS Service Pack.
- For Windows 2000/NT, verify Microsoft MDAC_TYPE 2.7 or newer has been installed.
- If a firewall is being used, open HTTP (80) and SMTP (25) to the mail server being used.
- Click ccStop.cmd in the Contensive Program Files Directory. This stops the Contensive and IIS Services.
- Open Task Manager to verify the following services have been stopped. If they have not after a minute, manually kill them
- Use the Add/Remove Programs in Control Panel to remove Contensive.
- After removal, restart necessary IIS services. Running the IISReset command from the command prompt (run as administrator) will do this.
- You should have the following information available before beginning installation
- Contensive Content Server Installation CD or download
- A Windows user login account for contensive with username and password. This account should have user privileges and read/write access to the wwwRoot and content files folders.
- If a previous version of Contensive is installed backup all content, both database and content files.
- Verify that the Service Control Manager (Services under Administrative tools) is closed. If left open, this may prevent windows from correctly installing the services.
- Run the Contensive installation program.
- When complete, the Configuration Wizard will start. It describes and tests your DCom settings that follow:
- Open DComCnfg from the wizard, or at the run prompt, navigate to Component Services > Computers > My Computer > dcomcnfg
- Locate ccKrnl.KernelServices object
- Right click and go to Properties.
- Under the General Tab, Use ?Default? authentication type
- Under the Security, Select "Use Custom Access Permissions", and add Everyone allow access. Select Use Custom Launch Permissions, and add Everyone allow launch.
- Under the Identity Tab, select ?This User?, and enter the local Contensive user account.
- When you continue, Contensive will start
- Go to the Program Files\kma\Contensive folder, and make sure
- Email Out folder has Read/Write permissions for Everyone.
- Log folder has Read/Write permissions for Everyone